At rusa77, protecting your personal data is a fundamental responsibility. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by rusa77 through https://rusa77.cam and any associated services. By creating an Account or using our Platform, you consent to the data practices described herein. If you do not agree, please discontinue use immediately and contact us to request Account closure. This policy should be read alongside our Terms & Conditions.
The following terms carry the meanings set out below throughout this Privacy Policy:
rusa77 collects only the Personal Data that is necessary to deliver our Services, comply with legal obligations, and improve the Platform experience. The categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, KTP / passport number, selfie photograph | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile phone number, residential address | Account communications, transaction alerts, support responses |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Platform security, fraud detection, geolocation verification |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Platform improvement, personalized recommendations, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Communication opt-in / opt-out status, preferred contact channels | Sending promotional offers with your consent |
We do not collect or store full payment card numbers. Where card payments are processed, this is handled entirely by certified Payment Card Industry Data Security Standard (PCI-DSS) compliant third-party processors.
rusa77 collects Personal Data through the following channels:
You provide data directly when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to surveys or promotions, or submit any form on the Platform.
Technical Data and Usage Data are collected automatically as you interact with the Platform, through server logs, session tracking technologies, and Cookies. This data is collected regardless of whether you are logged in to your Account.
We may receive data about you from third parties in limited circumstances, including:
Every Processing activity carried out by rusa77 rests on one of the following legal bases:
We do not use your Personal Data for automated decision-making that produces significant legal or similarly significant effects without human oversight and the opportunity for you to contest the outcome.
rusa77 does not sell your Personal Data to any third party. We share data only in the following defined circumstances and only to the extent strictly necessary for the stated purpose:
We engage trusted Third-Party Processors to support Platform operations, all of whom are bound by data processing agreements requiring them to handle your data only as instructed and in compliance with applicable data protection standards. These include:
We may disclose Personal Data to competent authorities, regulators, law enforcement agencies, or courts where required by applicable law or in response to a valid legal order. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of rusa77's business assets, your Personal Data may be transferred to the successor entity. You will be notified of any such transfer and of any material ch anges to this Privacy Policy that result from the transfer.
rusa77 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following standard retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years after Account closure | AML regulatory requirements |
| Financial Transaction Records | 5 years after the transaction date | Financial reporting and AML compliance |
| Account & Profile Data | Duration of Account plus 2 years | Contractual obligation and dispute resolution |
| Communications Data | 3 years from the date of communication | Customer service quality and dispute evidence |
| Technical & Usage Data | 13 months from collection | Fraud detection and platform analytics |
| Marketing Preferences | Until consent is withdrawn or Account is closed | Consent-based processing |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be associated with you. Where deletion is not immediately technically feasible (for example, data held in encrypted backup archives), it will be isolated from further active processing and deleted at the earliest practicable opportunity.
The security of your Personal Data is a matter we take with the utmost seriousness. rusa77 employs a layered set of technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, no system connected to the internet is entirely immune to risk. We strongly encourage you to use a strong, unique password for your rusa77 Account and to enable any two-factor authentication options available on the Platform.
rusa77 uses cookies and similar tracking technologies to operate the Platform effectively, analyze usage patterns, and deliver a more personalized experience. The types of cookies we use are described below:
These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies that help detect fraudulent activity, and cookies that remember your privacy preferences. No consent is required for strictly necessary cookies as they are essential for service delivery.
These cookies collect anonymized information about how visitors use the Platform — for example, which pages are most frequently visited, how long sessions last, and where errors occur. This data helps us continuously improve Platform performance and user experience. These cookies are only placed with your consent.
Functional cookies remember your preferences and settings (such as your preferred language, game display options, or deposit currency) to provide a more convenient experience on return visits. These cookies are only placed with your consent.
Where you have consented to receive personalized promotions, marketing cookies may be used to tailor bonus offers and promotional messaging to your gaming interests and activity patterns. You may withdraw consent for marketing cookies at any time through your Account settings or by contacting our support team.
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain types, or alert you when a cookie is set. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing your Account. Browser-level cookie controls vary by browser; please refer to your browser's help documentation for specific instructions.
As a User of the rusa77 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team using the details in Section 14. We will respond to all verified requests within 30 days. In complex cases, this period may be extended by a further 30 days, and we will notify you accordingly.
Request a copy of all Personal Data we hold about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to Processing of your Personal Data where we rely on legitimate interests as the legal basis, including objecting to direct marketing at any time.
Request that we restrict Processing of your Personal Data while a rectification or objection request is being assessed.
Receive your Personal Data in a structured, machine-readable format and transmit it to another service provider where technically feasible.
The rusa77 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, solicit, or process Personal Data from individuals under the age of 21. Our registration process includes mandatory age verification steps, and all Accounts are subject to KYC confirmation of age before full Platform access is granted.
If you are a parent or guardian and have reason to believe that a person under 21 has registered an Account or provided Personal Data to rusa77 without appropriate authorization, please contact us immediately at [email protected]. Upon confirmation, we will promptly suspend the Account, delete all associated Personal Data, and refund any balance to the payment method of origin.
We are committed to maintaining robust age-gating measures and regularly review our registration flow to prevent underage access. If you are concerned about a young person's exposure to online gaming, please visit our Responsible Gaming page for guidance and resources.
rusa77 operates servers and engages service providers in multiple jurisdictions. As a result, your Personal Data may be transferred to, stored in, or processed in countries outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to maintain a standard of protection equivalent to what you would receive under applicable data protection principles, including:
By using the Platform and providing your Personal Data, you acknowledge that your data may be transferred internationally in accordance with this section.
The rusa77 Platform integrates with third-party game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — to deliver game content. These providers operate under their own privacy policies and data handling standards. While we contractually require all game providers to handle User data responsibly, rusa77 is not responsible for the privacy practices of third-party providers beyond our contractual agreements with them.
The Platform does not contain links to external third-party websites. If you independently navigate to any external website through your browser, please review that website's own privacy policy, as it will govern any data you provide there. rusa77 accepts no responsibility for the privacy practices, content, or data security of any website outside https://rusa77.cam.
rusa77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will notify registered Users by email and by posting a prominent notice on the Platform at least 7 days before the revised policy takes effect.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically to stay informed of how we protect your data. Your continued use of the Platform after the revised policy comes into effect constitutes your acceptance of the changes. If you do not agree with any amendment, please contact our support team to request Account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a complaint about how rusa77 has handled your Personal Data, please contact our Data Protection team through the following channels:
If you are dissatisfied with our response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction. We will always endeavor to resolve any concern directly and promptly before such escalation becomes necessary.
Six core commitments we make to every player on our platform
Every data exchange between your device and our servers is protected by the same SSL/TLS encryption standard used by Indonesia's leading banks, including BCA and Mandiri.
Your Personal Data is never sold to advertisers, data brokers, or any third party. We share data only with processors essential to delivering our Services, under strict contractual obligations.
We apply data minimization principles — collecting only what is strictly necessary for account management, KYC compliance, and service delivery. Nothing more.
Every data processing activity at rusa77 is grounded in a defined legal basis — contractual necessity, legal obligation, legitimate interest, or your explicit consent. No ambiguity.
You retain the right to access, correct, delete, or port your Personal Data at any time. Marketing preferences can be updated instantly through your Account settings or by contacting support.
In the unlikely event of a data breach affecting your rights, we commit to notifying you and the relevant regulatory authority within 72 hours of discovery — no delays, full transparency.
Our support team is available around the clock to address any data-related queries. You can also review our Terms & Conditions or visit our FAQ for quick answers.